Last updated: April 15, 2026
We collect information you provide directly, including name, email address, government-issued identification, and financial information necessary for KYC/AML compliance. We also collect usage data including IP addresses, browser type, device information, and interaction patterns with our platform.
We use collected information to: provide, maintain, and improve our services; process transactions; comply with legal obligations including KYC/AML requirements; detect and prevent fraud; communicate with you about your account, updates, and promotional offers; and conduct research and analysis to improve user experience.
We do not sell your personal information. We may share information with: regulatory authorities as required by law; service providers who assist in operating our platform; law enforcement in response to legal process; and affiliated entities for business operations. All third-party service providers are bound by confidentiality obligations.
We implement industry-standard security measures including AES-256 encryption, multi-factor authentication, hardware security modules for key management, and regular penetration testing. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
We retain personal information for as long as your account is active or as needed to provide services. Financial records are retained for a minimum of 5 years as required by regulatory obligations. You may request deletion of non-regulated data by contacting us.
We use essential cookies for platform functionality, performance cookies to analyze usage, and optional marketing cookies for personalized content. You can manage cookie preferences through your browser settings or our cookie consent manager.
Depending on your jurisdiction, you may have the right to: access your personal data; correct inaccurate data; delete your data; restrict processing; data portability; and object to processing. To exercise these rights, contact us at [email protected].
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on the Service and, where appropriate, via email notification. Continued use of the Service after changes constitutes acceptance.
For privacy-related inquiries: [email protected] or visit our Contact page.